FREQUENTLY ASKED QUESTIONS

 

WHERE CAN I PURCHASE  MILO & DEXTER PRODUCTS?

Milo & Dexter currently offers worldwide shipping for all of our products via www.miloanddexter.com. Milo & Dexter products are also available at select stores and e-commerce platforms throughout the world. 


DO MILO & DEXTER PRODUCTS GO ON SALE?  

We are proud of the quality products we manufacture, and we stand behind the workmanship and expertise that goes into creating product we make. As such, we never hold Milo & Dexter sales or Black Friday discounts on our website.

WHICH VERSION OF A MILO & DEXTER PRODUCT DO I OWN? 

To know which product version you own please locate the receipt and/or email of purchase and locate the product code. The last two digits signify the product version. Alternatively, you can contact us and we can locate your order and inform you of the version in use at the time of purchase. The most recent product codes are available for viewing at miloanddexter.com on each product page. 


WHAT FABRICS DOES MILO & DEXTER USE IN IT'S PRODUCTS? 

Milo & Dexter selects fabrics that meet the criteria of durability and functionality. Our R&D team is constantly searching for newly developed fabrics and will incorporate them in our products whenever there is an opportunity for product improvement. We aim to use natural fabrics where possible, but will use synthetic fabrics if the degree of quality & durability is highly improved. 

WHAT IS THE WARRANTY ON MILO & DEXTER PRODUCTS?  

Milo & Dexter products have a limited lifetime warranty as we take our commitment to quality and long lasting products seriously. If a product you purchased has a manufacturing defect at any stage of it's lifecycle please get in touch with us and we will fix the defect or replace the item on our cost. 

WHERE ARE MILO & DEXTER PRODUCTS MADE ? 

All of Milo & Dexter products are made in Quebec, Canada.